OnPoint is seeking passionate individuals dedicated to providing exceptional service experiences. Join us in supporting consumers who rely on us daily to maintain their products, whether under OEM warranty, service contracts, home warranties, or out-of-contract coverage. If you believe you'd be a great addition to our superhero team, we encourage you to explore and apply for our open positions!
If you think you are a great fit for our team, please click the button below and fill out the form. Our HR team will be in touch!
Each position is listed in detail below.
Claims Specialist
Overview
The Claims Specialist has the responsibility for processing service claims made by the OnPoint Warranty Service Network. The position works closely with the OnPoint Service and Claims Management teams to ensure our network maintains the desired lost cost ratios.
This job is located at our corporate office in Louisville, Ky. The hours are 9AM-6 PM, Monday-Friday.
Pay is $18-$20 per hour with the chance to qualify for quarterly bonuses.
Key Responsibilities:
- Evaluate all new claims, request new data, administer claims adjudication based upon claims logic and rules
- Analyze all claims and identify all risks and ensure processing of all claims as per company policy
Primary Qualifications:
- Previous experience with claims is preferred
- Strong attention to detail
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Ability to work independently and as a member of various teams and committees
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Ability to work on complex projects with general direction and minimal guidance
EOE
The above are intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
